Driver Cynthia Ferguson was illegally fired for shutting down due to hazardous travel conditions and won a lawsuit against her company New Prime, Inc. A driver’s decision to shut down to due safety concerns should never, ever be questioned by anyone. But when you dig below the surface there are a lot of extenuating circumstances in this case that are critically important for drivers to understand, and many lessons to be learned by all.
Outside of the driver’s own performance and attitude, a truck driver’s dispatcher is one of the most important factors influencing the amount of success and happiness a driver will experience at any given trucking company or truck driving job. So if you’re unhappy with your load assignments, how can you tell if the problems you’re experiencing are your own fault, your dispatcher’s fault, or the fault of someone else within the offices at your company? There are several things you can do to find out what’s really going on, and who is responsible when there is a problem.